Delivering the right message at the right time
The single most important element in any healthcare enterprise is communication. From admission to discharge, the care delivery experience hinges on clear, coordinated communication. Getting the right message to the right person can increase quality care and patient satisfaction.
The Aionex Notifications solution facilitates ongoing communication by enabling caregivers to automatically or manually create safety and security alerts around the clock. Notifications are delivered to the staff members who need them, in a format they can quickly and easily receive. Staff can also see information about a bed, a room or a patient at any time, regardless of location and even in between shifts.
A notification can be easily sent by logging on to the platform to send an email or text message. An authorized user can employ message templates or create new notices to departments or groups in seconds.
The system is device agnostic. Notifications reach hospital employees by mobile phone, SMS, email or BlackBerry, depending on the mode that best fits the recipient.
Reporting capabilities allow you to automate daily reports, showing the availability of staff resources and the response time to notifications. This allows you to match staff levels with hospital demands to increase operational efficiency and patient safety.
Aionex centralizes patient call management at two hospitals to improve operational efficiencies, and increase patient and staff satisfaction.
Southwest General selected Aionex FOCUS Bed Capacity and Throughput, a suite of tools that ensures timely and appropriate task management.